How many users can i put on my account?
Each subscription allows you a maximum
number of users, you can see the specification of each
account on our subscriptions page. However, organisations
with more than 20 users need to contact us directly.
Can I backup or export my data?
The data that your users input can be
exported to CSV/Excel, this option is prominent when viewing a
mileage sheet for a particular month.
How long will you store my data?
As long as you are a paying customer we
will store all of your historical data. You are required by the Revenue
Commissioners to keep up to 6 years records and our system will
facilitate this requirement. If you choose to cancel your
subscription at any point you will be able to export your
data to CSV files to store on your PC and edit as required in Excel.
Is there a limit on the rates I can pay?
By default the system uses the bands identified by
the Civil Servant Rates but you can disable this feature to enter any rates that you wish.
Can I customise the subsistence rates I pay?
You cannot customise the default subsistence rates but you can use the expenses section as an
Will the system allow me to enter expenses?
Yes, the system allows you to keep your expenses seperate from your journey and
Can I run reports on employees?
You can run reports on employees to view their activity on a monthly or annual
basis. You can also run reports by month and by scheme, this gives you with a
comprehensive summary of your overall expenses.
What support is available?
We offer email support on all our subscription options and phone support is provided on
our premium accounts. We can also offer customised SLA's for organisations that
require a specific level of service.
Does my subscription run for 12 months?
No, essentially each subscription is for the current tax year. For example, if
you signup on the 20th of December 2009 you will receive mileage sheets for Jan
to Dec 2009.
Can I track project and reference codes?
Yes, users can specify a code when entering a journey, subsistence or expenses
that can later be searched by the administrator. This code can be a code that
references a project code, cost code, group etc.